We ship via UPS only.
It your order is damaged in shipment contact the shipping company directly (UPS, U.S. Mail, etc.). Claims must be made through them not us.
We offer our customers a free exchange for a period of 30 days from date of purchase
only if parts have not been used or altered. Parts that have been painted or
marked in any way (bolt or lockwasher marks, etc.) will not be accepted for exchange.
We will exchange parts for parts of comparable or greater value (i.e. no cash
refunds). You must pay freight both ways. All exchanges must be accompanied
by original invoice.
All sales are final and parts may be returned only with prior written consent
of Engineered Components, Inc. Any approved returns are subject to a 20% restocking
charge. You must pay freight - no C.0.D. returns accepted. No returns after
30 days. All returns must be accompanied by original invoice.
We do our absolute best to maintain the prices advertised in this catalog, however we reserve the right to change prices without notice if conditions warrant. Customer will be notified of any significant changes.
Any portion of your order not in stock will be held on backorder and shipped as soon as possible. In some instances we may delay your order 2 to 3 days in order to ship complete.
Must be made in U.S. funds only. MasterCard, VISA, American Express, and
Discover accepted on all orders if desired. Cashier checks or money orders are also accepted. Personal check mail orders will require 2 to 3 weeks delay to allow check to clear your bank.
Please add 15% for shipping and handling charges with your order ($5.00 minimum). Oversized or extra heavy shipments may require a minimal additional charge. All shipping/handling/insurance charges can be added to your credit card if desired. We do our best to ship the cheapest way possible.